The best way to contact us is by email using email@example.com . You're also welcome to use the Quick Contact form below, write to our postal address or call and leave a message. An email will get a response within 4 hours at most though.
Phone: +44 118 328 2238
1. Where do we ship tags to?
We ship worldwide. Since launching in October 2013 we've built up a global customer base and now ship to over 50 countries.
2. What if the HuTag.com website doesn't include my country?
Contact us by email to place your order. The process then goes like this:
3. Do the prices listed include VAT?
No. We sell business to business and VAT is added at checkout and to all pro forma invoices.
4. What if I don't want to pay online or by PayPal?
No problem. Just contact us by email. To provide a quote/pro forma invoice we need:
5. The customer is responsible for bank transfer fees
All of our invoices carry this statement. It mean we expect to receive the amount we invoice for. To ensure this happens use the correct code on the international wire transfer (MT103 SWIFT). Sending fees should always be paid by the sender. BEN, OUR and SHA are codes in a SWIFT document at field 71A ¨Details of Charges¨.
We ask that all international transfers to us be made with the OUR instruction. Flywire eliminates hidden bank fees and ensures your Institution receives the correct amount.